Refund policy

Thank you for shopping with Pod Mir. We value your satisfaction and want you to have a smooth shopping experience. Please review our Return and Refund Policy carefully before making a purchase.

1. Returns Eligibility

We accept returns under the following conditions:

Items must be unused, unworn, unwashed, and in their original condition

Items must be returned in the original packaging (if applicable)

Return requests must be submitted within 14 days of receiving your order

Due to hygiene and customization considerations, the following items are non-returnable unless defective or incorrect:

Customized or made-to-order apparel

Clearance or final sale items

2. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

Your order number

Clear photos of the item and packaging

A brief description of the issue

Once verified, we will offer a replacement or a full refund at no additional cost to you.

3. Return Process

To initiate a return, please contact us at:

Email: podmir@hotmail.com

After your request is approved, we will provide return instructions. Unauthorized returns may not be accepted.

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

Original shipping fees (if any) are non-refundable, except in cases where the return is due to our error.

5. Exchanges

At this time, we do not offer direct exchanges. If you need a different size or design, please place a new order after your return is approved.

6. Late or Missing Refunds

If you have not received your refund after the stated processing time:

Please check with your bank or payment provider first

Then contact us at podmir@hotmail.com for assistance

7. Policy Updates

We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our Site.

8. Contact Us

If you have any questions about this Return and Refund Policy, please contact us at:

Email: podmir@hotmail.com